Testimonials
Don’t take our word for it
See what our satisfied customers have to say about our business payroll company!
Al Olcher
19:02 23 Mar 26
I am a very happy customer!
Nice online interface and easy to reach when I have any questions.
Nice online interface and easy to reach when I have any questions.
Dee Lacny
00:16 14 Mar 26
Great customer service, quick response when I have had questions. I would highly recommend them!
Nikki Tibbetts
15:50 13 Mar 26
We were referred to Payroll Associates after our previous provider retired, and from my very first call with Matt, I knew the transition would be smooth. A few months in, we are so grateful for his support. He is always quick to respond to emails and answers the phone every time I call with questions. Matt truly cares about his clients, and his work is consistently excellent. I highly recommend Payroll Associates for anyone looking for reliable, attentive payroll service.
April Bodrie
16:48 10 Mar 26
Excellent service. Quick response. Highly recommend.
Charlotte Heeren
16:32 10 Mar 26
Matt always responds to our questions quickly and professionally. He has been incredibly helpful, thorough, and clear. Our transition to Certified Payroll Associates was seamless. We highly recommend working with them!
Victoria Fields
14:58 18 Nov 25
I cannot recommend Matt Crowder enough. As a small business owner, finding someone trustworthy, responsive, and genuinely helpful is everything. Matt manages our payroll and tax obligations flawlessly and is always quick to respond when questions come up. His support gives me peace of mind and the freedom to focus on my clients.
Angela Blackwell
20:32 06 Nov 25
We've been working with them for about a year now and it has been smooth sailing! We had a terrible experience at our last payroll company and were thankful to find a good, LOCAL business that could more than accommodate our needs.
OneStop AuctionShop
01:19 06 Nov 25
Certified Payroll Associates have done an excellent job in preparing our payroll and payroll reports. We would highly recommend Matthew and his team for fast, professional service.
Rich Lau
19:02 17 Sep 25
We've been with CPA, Inc for about 5 years now, and have zero complaints with the payroll service they provide. Granted we are a very small non-for-profit with < 10 employees, I rest easy knowthat that our payroll direct deposits are on time and accurated, and that the IRS and IN DoR are receiving our tax liability payments in a timely manner.
Response from the owner 21:11 17 Sep 25
Thank you so much for your wonderful feedback, Rich! We are incredibly proud to have served your organization for the past five years and are grateful for your kind words. Knowing that Certified Payroll Associates provides you with peace of mind, especially regarding timely and accurate direct deposits and payroll tax payments, is the highest compliment we can receive. Your review perfectly illustrates our commitment to providing reliable, stress-free payroll services, no matter the size of the organization. We look forward to many more years of a successful partnership.
Patricia Kiefer
15:27 10 Sep 25
/we have used Certified Payroll for nearly 10 years & the experience has been wonderful. Matt & Michele are always willing to answer any questions I may have.
I would highly recommend them.
I would highly recommend them.
Response from the owner 12:32 16 Sep 25
Thank you for taking the time to write such a thoughtful review, Pat. We're so glad to have had you as a client for nearly a decade and are happy to hear about your positive experience. Building strong, lasting relationships is our priority, and we're thrilled that we've been able to support you every step of the way. Your recommendation is the highest compliment we could receive!
Nicholas Moore
19:48 05 Sep 25
We have been using Certified Payroll Associates, Inc. for several years now and have nothing but wonderful things to say about them! Working with them has been fantastic, making payroll a breeze. Anytime we have questions Matt is very quick to answer with detailed information on whatever our questions were. Highly recommend!
Response from the owner 00:22 07 Sep 25
This is wonderful to hear, Nicholas! Thank you for taking the time to share your experience. We are so happy to know that we have been able to make payroll a breeze for you over the years. We appreciate your business and your recommendation!
Sonja Wente
19:26 04 Sep 25
Matt & his employees are great! We've been a loyal customer for many years. He takes care of all of my payroll and tax reporting responsibilities. Leaving me less headaches and more time to dedicate to my business.
Response from the owner 19:37 04 Sep 25
Thank you so much for your wonderful review, Sonja! We are incredibly grateful for your loyalty and the trust you have placed in Certified Payroll Associates for so many years.It is our top priority to provide efficient and reliable payroll and tax reporting services, freeing you up to dedicate more time to your business. We are happy to know that our efforts have made a positive impact. 
Wendy Phillips
19:06 25 Aug 25
Awesome company. Have been with them for years. Always receive top notch professional service. Highly recommend.
Response from the owner 01:12 26 Aug 25
Thank you for being a loyal customer for so many years and for taking the time to share your positive experience, Wendy! We are committed to providing top-notch professional service, and it is rewarding to know we have consistently met your expectations. We appreciate your trust and your high recommendation.
Nicole Becker
17:35 24 Aug 25
Matthew and his team are responsive and clear in their feedback and next steps. We trust him with our payroll services!
Response from the owner 19:16 24 Aug 25
Thank you so much for the review, Nicole! We are thrilled to hear that you find our team to be responsive and clear in our communication. It means a great deal to us that we have earned your trust with your payroll services. We look forward to continuing to work with you!
Roberta Cory
12:37 21 Aug 25
Response from the owner 13:09 21 Aug 25
We appreciate the five-star review, Roberta!
Bradley McHugh
12:05 21 Aug 25
Great work, worth every penny!
Response from the owner 13:16 21 Aug 25
Bradley, thank you so much for the fantastic review! We are so thrilled to know our work was worth every penny for you. We truly appreciate your kind words and look forward to continuing to work with you for many years.
Sally Groff
11:05 21 Aug 25
Certified Payroll Associates does a great job of being a local company for local businesses. I'm very impressed with Matt and his staff for being quick to answer all our payroll questions. Invaluable to our business!
Response from the owner 13:11 21 Aug 25
Thank you for your very kind words, Sally! We are happy to hear that our team is able to assist you so efficiently. It is great to know we are an invaluable partner to your business. We appreciate your support!
Kristen Woodworth
13:21 19 Aug 25
I’ve worked with Matt’s team for years as my payroll specialist. It’s crazy because I’ve never even met them in person, but they are so fabulous. Very responsive and detailed. I don’t have to worry about a thing when it comes to service. I’m a tough person to please but they make it easy!
Response from the owner 16:00 19 Aug 25
Thank you so much for this incredible feedback, Kristen! It has been a pleasure working with you over the years, and we really appreciate you taking the time to share your experience. We love knowing that we've made things easy for you!Start Lowering Your Cost of Labor Today
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