FAQ's
What do I have to do each pay
period?
A. All you have to do is to provide us with the hours or
gross pay amounts for each of your employees. Most employers do
this by faxing the information to us, along with copies of Form
W-4 for new hires, and any other pay or deduction change
information necessary. Other employers will telephone their
information, and some provide it by e-mail. We will prepare your
payroll and all required reports and tax returns, and call you
when it is completed.
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How
do I receive my pay checks from your business?
A. Many employers pick up their checks and
reports from our office. Others make arrangements for us to
transmit this information to their office by U.S. Mail or by
courier. To eliminate the need to pick up checks, some employers
have encouraged their employees to allow their payroll to be
directly deposited into their bank accounts each payday. Debit
card payrolls are also becoming popular, whereby each employee
receives a debit card which is electronically refilled each
payday.
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Does your firm stand behind its
work?
A. Absolutely! If a business is penalized or
fined for payroll mistakes which are the result of the work of
Certified Payroll Associates, we will pay that penalty or fine. We
want you to feel totally comfortable in dealing with our firm.
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Do you offer direct debit of my
payroll expenses from my bank account?
A. Certainly. We are happy to eliminate the need for you to
be concerned about making timely payment of your payroll expenses.
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Do you offer insurance and investment
benefits for my employees?
A. Yes. We work with trained and licensed
insurance and investment professionals to allow your business to
offer almost any type of available benefits to your employees.
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Do you offer internet-based transmission of
and access to my payroll data?
A. Yes, with our online service you have the
ability to enter your payroll data, edit employee setup, view
payroll reports, as well as provide your employees' access to their pay
information. If you wish to try the online service,
please visit the demo site.
For more information about this service please contact
our office.
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How much do your services cost?
A. We believe that most clients
prefer to know ahead of time how much their professional services
will cost, and do not wish to be "nickel and dimed" with
a lot of a la carte charges for needed services. Our
processing fee schedule is available by clicking here.
This fee includes the preparation and filing of all required
monthly, quarterly, and annual tax forms (including W-2's).
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